Here’s how a good manager can turn a bad situation around. Sort of. Potentially.
On a recent trip to New York, I did something I don’t often do: I went back to a restaurant I had already visited. I seldom do that because there are always new and interesting restaurants to check out. A trip to the city offers only so many dining opportunities, why waste one on a known commodity?
But every now and then I like to relax and enjoy myself. So I made reservations for Maialino, the Danny Meyer restaurant in the Gramercy Park that I had enjoyed in the past. The homey Italian cuisine and comfortably bustling atmosphere of the popular restaurant was just what I wanted.
But the Roman-style trattoria, which opened in 2010, was showing signs of fatigue, both physically and emotionally.